Once your order has been placed, you will receive an order confirmation by email.

The order will be sent to the postal address indicated when placing the order.

You can view the status of your order at, by logging into “My Account” using your username and password. Click on “My Orders”, then click on “View” to view the details of the order.


The delivery period begins to run as soon as the order confirmation email is sent. Allow 2 to 5 days to receive your products in France, 2 to 10 days to receive your order in the European Union and between 10 and 15 days to receive your order in the French overseas departments and territories.

Orders placed on are shipped and delivered on working days (Monday to Friday, except holidays) by UPS. Orders placed on Saturday and Sunday will be processed the following Monday.

Viseart delivery is free from € 74 purchase. For orders under € 74, delivery costs of € 7 apply.


We deliver the products to France, Germany, Austria, Belgium, Denmark, Spain, Finland, Italy, Luxembourg, Netherlands, Portugal, United Kingdom and Sweden.

Viseart also delivers the DOM-TOM: Guadeloupe, Guyana, La Réunion, Martinique, Mayotte, Saint-Barthélémy, Saint-Martin and Saint-Pierre-et-Miquelon.

If you wish to receive Viseart products in another country, please contact us by email or by phone on 07 69 92 89 55 before placing your order on the site.